Legal
Privacy Policy
What we collect, why we collect it, and the control you have over it.
Last updated May 15, 2026
What we collect
- Contact & order details
- Name, email, shipping and billing address, and what you ordered. You give us this when you place an order or sign up for emails.
- Payment information
- Processed securely by our payment provider. We never see or store your full card number.
- Device & usage data
- IP address, browser type and pages viewed — collected automatically to keep the site working and improve it.
- Messages
- Anything you send us by email or through a form on the site.
How we use it
- To process, ship and support your order
- To handle returns, exchanges and warranty claims
- To send marketing emails — only if you've opted in, and you can unsubscribe anytime
- To keep the site secure and improve how it works
- To meet our legal, tax and accounting obligations
Who we share it with
We share personal information only with the providers that help us run AURALIGN — our e-commerce platform, payment processor, shipping carriers and email tools — and only what they need to do their job. We don't sell your personal information. We may also disclose information where the law requires it.
Cookies
We use cookies and similar technologies to run the cart, remember preferences and understand how the site is used. You stay in control — see our Cookie Policy for the detail.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Email hi@auraligned.com and we'll take care of it. Depending on where you live, you may have additional rights under your local data protection law.
How long we keep it
We keep personal information only as long as we need it — to fulfil your order, support your warranty, and meet legal and accounting requirements. After that, it's deleted or anonymized.
Contact us
Questions about your privacy or this policy? Email hi@auraligned.com.